Shipping & Returns

Simple, straightforward help when you need it.

60-day returns and exchanges

Return or exchange eligible online and in-store purchases within 60 days. Items must be unworn, unwashed, unaltered, in original condition, and have their tags attached.

Bring or include your receipt, electronic receipt, or order number.

How to make a return

Three simple steps.

Blue TOPIT hat

1. Check your item

Confirm it is eligible and within 60 days of purchase.

Order receipt illustration

2. Include your details

Have your order number or proof of purchase ready.

Return package illustration

3. Return it

Mail it back or bring it to our Scottsdale store.

Return by mail

TOPIT Returns
7340 E Main Street, STE 115
Scottsdale, AZ 85251

Customers cover return shipping unless an item is defective or incorrect.

Email us about a return

Return in store

TOPIT Scottsdale
7340 E Main Street, STE 115
Scottsdale, AZ 85251

Bring your eligible item and proof of purchase. Street parking is available.

View Scottsdale store

Refunds & exchanges

Approved refunds are issued to the original payment method. Exchanges are subject to current product availability.

Delivery questions

If UPS marks a package as delivered but it is missing, please contact UPS directly. Email us if you need help reviewing the shipment details.

Need help?

Email info@topitonline.com with your order number and a brief description of what you need.